Get in touch
Three kinds of message we always answer quickly: validator/RPC operations (one business day — see the infrastructure page for PGP and Matrix), pharma/biotech advisory enquiries, and developer questions about the runtime, pallets, or XCM surface. General media, press and partnership notes are also welcome.
Send us a Message
Contact Information
info@helixstreet.io
Foundation seat
Switzerland
PGP for sensitive reports
Available via info@helixstreet.io
Channels
We're deliberately on fewer channels than most. We answer email, file issues on GitHub and talk on Matrix; that's it.
Where to find us
helixstreet keeps a small surface area on purpose. The three channels below are where work actually happens; everything else is best routed via the form above.
GitHub
Runtime, pallets, validator configuration and ops runbooks. Issues here are the canonical record. github.com/helixstreet →
Matrix
Open room for technical questions and validator/RPC ops chatter. Lower noise than Discord and federated, which matters for this audience. @helixstreet:matrix.org
info@helixstreet.io for everything else — advisory, press, partnerships, research collaboration. PGP key is on the infrastructure page.